977bet Privacy Policy

1Introduction

977bet places the highest importance on user privacy. This privacy policy applies to users in Bangladesh and explains what information we collect from you while you use our platform, how that information is used, and what steps we take to ensure the security of your data.

By creating an account at 977bet, using our services, or browsing our website, you are considered to have accepted the terms of this privacy policy. Reading our Terms and Conditions will give you a full picture of the terms governing your account and transactions. If anything in this document is unclear, please contact our support team directly.

This policy applies only to 977bet's own website and services. We are not responsible for any third-party websites or services.

2What Information We Collect

977bet collects user information in several ways. The information collected falls into two main categories:

2.1 Information You Provide Directly

When you register or manage your account at 977bet, the information you voluntarily provide includes:

• Full name and date of birth
• National ID number or passport number (for identity verification)
• Mobile number and email address
• bKash, Nagad, Rocket, or Upay number (for payment processing)
• Bank account details (for bank transfers)
• Login credentials (username and password hash)

2.2 Automatically Collected Information

Information collected automatically while you use the website:

• IP address and device identifiers
• Browser type and operating system
• Time of access, page visit patterns, and session duration
• Referral source (which site or link you came from)
• Betting and gaming activity logs

3Use of Information

977bet uses collected information only for legitimate and specific purposes. The main reasons for using your information are set out below:

3.1 Account Management and Identity Verification

We use the information provided at registration to verify your identity, create and maintain your account, and ensure secure login. Withdrawal functionality may be limited until the verification process is complete.

3.2 Processing Financial Transactions

Your payment information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer, and to keep a record of transaction history.

3.3 Service Improvement

We continuously improve the platform experience by analysing user behaviour. This includes expanding game variety, enhancing payment method convenience, and improving the quality of support services.

3.4 Communication and Notifications

Your mobile number and email address are used to send important account notifications, security alerts, and promotional information. You may request to stop receiving promotional messages at any time.

3.5 Fraud Prevention and Security

Information is analysed to detect and prevent unauthorised account use, creation of multiple accounts, and suspicious financial activity.

4Sharing Information with Third Parties

977bet never sells your personal information or transfers it to third parties for commercial purposes. However, limited sharing may occur in specific circumstances:

4.1 Payment Processors

We work with authorised payment processors to complete transactions. These parties receive only the information necessary to complete the transaction and are bound by strict data protection standards.

4.2 Technology and Service Partners

Limited information may be shared with selected technology partners for server operations, security monitoring, and customer support software. Each partner is contractually obligated to meet our privacy standards.

4.3 Legal Obligations

If we are required to disclose information in order to comply with applicable laws in Bangladesh, court orders, or lawful requests from government authorities, we are obligated to do so.

5Cookies and Tracking Technologies

977bet uses cookies and similar technologies to operate the website effectively and to improve the user experience.

5.1 Essential Cookies

These cookies are essential for the basic functioning of the website — such as keeping login sessions active, storing security tokens, and remembering language preferences. Without these cookies the site will not work properly.

5.2 Functional Cookies

These cookies are used to remember your preferences and settings (such as preferred game category or display settings). Without them you will need to reconfigure your settings each time you visit.

5.3 Analytics Cookies

Anonymous data is collected to understand patterns of website usage. This data is not linked to any individual and is used solely to improve the quality of our services.

You can disable cookies through your browser settings, though doing so may limit some functionality.

6Data Retention and Security Measures

Keeping your information secure is 977bet's top priority. We use industry-standard security technologies and practices.

6.1 Encryption and SSL Protection

All data transfers on 977bet are protected by SSL encryption. This means that information exchanged between your browser and our servers cannot be read by third parties.

6.2 Retention Period

Your information is retained for as long as your account is active and for as long as necessary after that to meet applicable legal and regulatory requirements. Records of financial transactions are required by law to be retained for a specified period.

6.3 Access Controls

Access to users' personal information is limited to only those staff members who need it for their work. All staff operate under strict confidentiality agreements.

7Your Rights

977bet believes you should have full control over your own information. You have the following rights:

7.1 Right to Access Your Information

You may request at any time to know what information we hold about you and how it is being used. This request can be made to our support team.

7.2 Right to Correct Your Information

If your account contains any incorrect or outdated information, you may request that it be corrected. Some changes to information related to identity verification may require additional verification.

7.3 Right to Opt Out of Marketing Communications

You may notify our support team at any time to stop receiving promotional emails or SMS. However, it is not possible to stop important account-related notifications.

7.4 Account Closure Request

If you no longer wish to keep an account at 977bet, you may request account closure. Under the Responsible Gaming guidelines, you can also arrange to temporarily limit or close your account yourself.

8Protection of Minors

977bet strictly refrains from providing services to anyone under the age of 21. Age verification is mandatory at registration, and if there is evidence that an account holder is under 21, that account will be closed immediately and the associated information will be deleted.

We do not knowingly collect personal information from anyone under the age of 21. If you believe a minor is using 977bet, please notify us immediately.

9Links to External Websites

If 977bet's website contains links to third-party websites, those sites operate under their own privacy policies. We are not responsible for the data collection or usage practices of those sites. It is recommended that you read the privacy policy of any external site before visiting it.

10Changes to This Policy

977bet reserves the right to update this privacy policy when necessary. If there are any significant changes, we will send a notification to your registered mobile number or email and publish the updated policy on the website. If you continue to use 977bet after a new policy is published, you will be considered to have accepted the updated policy.

For more details about our terms of service and user responsibilities, visit our About Us page, which contains an overview of 977bet's services.

11Contact

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our team provides support in both Bengali and English, seven days a week, twenty-four hours a day.