FAQ
All your 977bet questions answered in one place
From security to deposits, bonus terms to cricket betting — whatever questions you have about 977bet, the answers are all laid out on this page. Browse the sections below to find your question and read a clear, straightforward answer.
Questions by topic
Security
Security and Privacy
A strong password should have at least 12 characters, mixing uppercase letters, lowercase letters, numbers and special characters (such as @, #, !). Do not use your name, date of birth or anything easy to guess as a password. It is best not to use your 977bet account password on any other site — keep a separate password for each site and change them regularly.
Yes. 977bet uses SSL encryption technology, which keeps your personal information, payment details and transaction history secure. If you see "https" and a padlock icon in your browser's address bar, the connection is encrypted. Read our privacy policy to learn how your information is collected, stored and used.
Change your password immediately and contact 977bet live chat. Give the support team the exact time and details of the suspicious activity so they can act quickly. Do not make any deposits or withdrawals until the account is secured. Also check the security of the email address and mobile number linked to your account.
Fraudsters often create fake sites that look like 977bet. Stay alert: read the address bar carefully — small spelling differences (such as "977be†" or "977bett") are a sign of a fake site. Do not click unknown links; type the address directly into your browser. Be cautious of requests on social media — verify the site before entering any login details.
Public Wi-Fi networks are generally insecure, so logging in or making transactions on them is risky. Using a VPN adds some protection, but using your own mobile data is the safest option. Where possible, carry out important transactions from a trusted network. You can find more information about account security on the 977bet login page.
Responsible Gaming
Limits and Controls
Visit 977bet's responsible gaming page for help managing problem gambling. There you will find options for self-exclusion, cooling-off and setting limits. You can also reach out to mental health professionals and counselling services in Bangladesh. If needed, contact the 977bet support team directly — they provide assistance in Bengali.
Yes, 977bet offers deposit limit-setting as part of responsible gaming. If you want to stay within your budget, you can set a daily, weekly or monthly maximum deposit from your account settings. Once set, the limit takes effect immediately; increasing it requires a waiting period so that you do not overspend on an impulsive decision.
There are some warning signs — such as placing larger bets to chase losses, spending less time with family or at work because of gambling, being unable to stop or feeling uncomfortable when you try, and spending more money than you can afford. If you notice these signs, stop and seek help. 977bet believes responsible gaming is the enjoyable way to play.
No. All betting and casino activity on 977bet is for people aged 21 and above only. Age is verified at registration, and an account may be closed if the age requirement is violated. Parents can use parental control software to protect minors.
A cooling-off period means restricting access to your account for a set time (such as 7 days or 30 days), while self-exclusion means taking a complete break for an extended period. To request either, simply contact 977bet via live chat or email. The support team will act promptly, and promotional messages will also be paused during this time.
Cricket
Cricket Betting
Decimal odds are straightforward — multiply the odds by your stake to get the total return. Example: in a limited-overs match, Team A's odds are 1.65 and Team B's are 2.30. If you place a ৳500 bet on Team B and Team B wins, you get back ৳1,150 (a profit of ৳650); if Team A wins, you lose the full ৳500. You can find more detailed examples on the 977bet cricket betting page.
In an accumulator or multi-bet, multiple selections are combined into one. You only receive a return if every selection is correct; if even one is wrong, the entire stake is lost. Example: odds of 1.50 × 1.60 × 1.90 across 3 selections = 4.56 (approximately), so a ৳100 bet returns ৳456 if all win. Adding more matches increases the potential return but also increases the risk.
977bet offers live betting while a match is in progress. During an innings, odds change over by over and new markets open — such as next wicket, runs in an over, or next boundary. Keep in mind that odds change quickly in live betting, so you need to decide fast; read the confirmation message carefully before any bet is accepted.
977bet's popular cricket markets include Match Winner, Toss Winner, Top Batsman, Total Runs, Series Winner, and Handicap Betting. These markets are most active during BPL, IPL, and T20 World Cup matches. These markets are also available for Bangladesh Tigers matches. You can find more help on the Betting Tips & Strategies page.
Deposit
Deposit Related Questions
Log in to your 977bet account and go to the deposit section. Select Nagad and enter the amount. From your Nagad app, send money to the 977bet Nagad number shown on screen. Enter the transaction ID in the deposit form to confirm. The minimum deposit amount is ৳300. Your balance is usually updated within a few minutes.
The minimum deposit at 977bet is ৳300 for all methods. Once you deposit this amount, you can play 977bet Slot Games and all other sections. The minimum bet amount for specific games is shown inside the game, which is usually much lower — so you can play for a long time even with a small balance.
Log in to 977bet, go to the deposit page and select bKash. Send money to the 977bet bKash number shown, using your own bKash app. Once the payment is successful, enter the transaction ID received from bKash into the form and submit. For any issues, contact 977bet live chat support with your transaction ID.
Deposits can be made via bKash, Nagad, Rocket, Upay and bank transfer (including Sonali, Dutch-Bangla, BRAC Bank and various other banks). The same methods are available for withdrawals — bKash, Nagad, Rocket, Upay and bank transfer. The minimum withdrawal is ৳1,000 and processing is usually completed within 5–30 minutes. The minimum deposit for all methods is ৳300.
Wait a few minutes and refresh the page. If the balance still does not appear, contact 977bet live chat with your bKash/Nagad/Rocket transaction ID, the time of payment and the amount. The support team will verify and resolve the issue quickly. Keeping the transaction ID for each deposit makes it easier to resolve such problems.
Bonus
Bonus Terms & Conditions
A wagering requirement is the number of times you must bet the bonus amount before you can withdraw it. The wagering requirement on the 977bet welcome bonus is 15x. Example: if you deposit ৳1,000 and receive a ৳2,000 bonus, your total balance is ৳3,000; the wagering requirement on the bonus = ৳2,000 × 15 = ৳30,000. Once you have placed that total in bets, you can withdraw winnings from the bonus.
Slot games generally count in full towards the wagering requirement. Live casino and table games (such as Baccarat and Roulette) may count partially or not at all — the exact percentage is stated in the bonus terms. Read the terms and conditions carefully before claiming a bonus on 977bet, and ask support if you are unsure whether a particular game counts.
No. The 977bet 200% welcome bonus is available only once per account — on the first deposit only. Attempting to claim the bonus by creating multiple accounts may result in all accounts being suspended. However, 977bet offers other promotions for existing members from time to time — the 977bet VIP program provides weekly cashback and other benefits.
Yes, but if you cancel a bonus, any winnings earned from that bonus are also cancelled. Only your original deposit amount (without the bonus) remains in your balance. To request a bonus cancellation, contact 977bet support. So review the terms before accepting a bonus — full details are available on the Terms & Conditions page.
Each bonus has a specific validity period stated in the bonus offer's terms. If the wagering requirement is not met within that period, the bonus and any winnings from it are automatically cancelled. After receiving a bonus, you can see its expiry date and wagering progress in your account. Contact support directly if you have any questions.
Have more questions? Talk to us directly
If you didn't find your answer on this page, the 977bet support team is available at all times to help. Service is available in both Bengali and English. You can reach us via live chat and email seven days a week, 24 hours a day.
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